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Terms of Use

Terms and Conditions for Using Doctor Bridge

Effective Date: [Insert Date]

Welcome to Doctor Bridge. By accessing or using our platform (the “Service”), you agree to be bound by the following Terms and Conditions. If you do not agree, you may not access or use the Service.

1. Overview

Doctor Bridge is a digital platform that connects licensed healthcare professionals (“Practitioners”) with patients (“Users”) for virtual health consultations. The platform facilitates scheduling, video calls, form exchange, chat, and secure file sharing.

2. Eligibility

  • Patients must be 18 years or older, or be represented by a guardian.

  • Practitioners must be duly licensed and in good standing with relevant regulatory bodies.

  • By using this service, you confirm that the information you provide is truthful and accurate.

3. Nature of Service

  • Doctor Bridge is a technology platform only. We do not provide medical advice or practice medicine.

  • All medical care and responsibility lie solely between the Practitioner and the User.

  • We do not control, supervise, or guarantee the clinical practices of healthcare providers.

4. Appointments and Consultations

  • Appointments must be scheduled via the platform.

  • Users agree to attend scheduled appointments on time.

  • Practitioners reserve the right to cancel or reschedule consultations with prior notice.

  • In the event of technical issues, rescheduling may be required.

5. Payment and Billing

  • All consultation fees are clearly displayed before booking.

  • Payments are processed securely via our third-party provider (e.g., Stripe).

  • Doctor Bridge charges a platform service fee, which may be included in the total amount displayed.

  • No refunds will be issued for missed appointments without proper notice (e.g., 24 hours prior).

6. User Responsibilities

  • You must not use the platform for emergencies. Call local emergency services instead.

  • You agree to not misuse the platform or impersonate another individual.

  • Users must ensure their device and internet connection are suitable for a video consultation.

7. Practitioner Responsibilities

  • Practitioners must maintain current licensing and comply with local regulations.

  • Doctors agree to keep patient information confidential and provide appropriate care.

  • Practitioners must use the platform’s secure channels for communication and documentation.

8. Privacy and Data Security

  • Your personal and health data are stored securely and are only accessible to authorized users.

  • All communication is encrypted and compliant with applicable privacy laws (HIPAA, GDPR).

  • Please refer to our Privacy Policy for more details.

9. Limitation of Liability

  • Doctor Bridge is not liable for any outcomes resulting from advice or care provided via the platform.

  • We are not responsible for missed or delayed consultations due to user/device failure or internet issues.

  • We are not liable for any losses resulting from unauthorized access to your account caused by your own negligence.

10. Intellectual Property

  • All website content, trademarks, branding, and software are owned by Doctor Bridge or licensed to us.

  • You may not copy, reproduce, or use any materials without written consent.

11. Modifications

  • We reserve the right to modify these Terms at any time. Updated terms will be posted on our website.

  • Continued use of the platform indicates your acceptance of the revised terms.

12. Governing Law

  • These Terms are governed by the laws of [Your Jurisdiction – e.g., New South Wales, Australia].

13. Contact

For questions or concerns about these Terms, please contact us at:

support@doctorbridge.com
+61 [Phone Number]

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